Andrew Huang

Designing a 0-to-1 finance workflow that helps leaders focus on strategic decisions

Details

Timeline:3 months

Team:Product manager, engineers, and finance experts

Users:Finance leaders and accounting teams

Oracle NetSuite Close Manager dashboard review screen.
Impact

I designed and shipped a financial workflow in Oracle NetSuite that replaced a static checklist with real-time financial data, so finance leaders could complete tasks throughout the month and prioritize the most important work based on financial impact. The final design was approved and moved into development, helping teams save ~50 hours per month to focus on strategic decisions.

Context

Finance leaders review company financials at the end of each month to make sure the numbers are accurate, risks are visible, and teams know where to act before the business makes decisions.

NetSuite-style income statement report showing dense financial rows and regional columns.
Problem

The current NetSuite interface was a siloed static checklist that lacked business insights, priority visibility, and clear next actions. As a result, finance leaders were stressed and overwhelmed at the end of each month, spending around 50 hours completing the checklist before the month closed.

Current NetSuite period close checklist with static task rows and status indicators.

I have to work overnight at the end of each month to complete these tasks.

- Financial leader

I explored how to turn the static checklist into a workflow that helped finance leaders see which priorities needed attention, understand the related tasks, and act earlier in the month.

Iteration 1

I tried combining the category and related tasks so users could review one focus area at a time, but this required an extra click to view other priorities.

Oracle NetSuite exploration with a selected category connected to an AI summary and task detail.
Iteration 2

Users wanted to quickly scan all priorities, so I moved the categories outside of the tab. This improved visibility, but viewing related tasks still required an extra click.

Oracle NetSuite exploration with visible priority cards, a tabbed task table, and AI summary panel.
Iteration 3

Allowed users to view tasks related to their priorities and glance at all priorities at once, but the two-column UI did not scale once we realized the business required six categories.

Placeholder image for Oracle NetSuite iteration 3.
Iteration 4

Showing six categories in detail cluttered the UI and prevented users from quickly glancing at financial health.

Expanded Oracle NetSuite review exploration with many category cards and AI summaries competing for attention.
Iteration 5

I simplified the six cards into tabs to reduce clutter, then made each tab selectable so the related tasks stayed connected to the selected priority.

Close Manager exploration showing vertical tab cards beside selected priority detail and task rows.
Solution

Surfaces real-time insights to support strategic decisions.

Close Manager solution showing real-time close progress, category health, insight summary, and task detail.

Highlights priorities based on business impact.

Close Manager solution highlighting priority cards based on business impact.

Enables a real-time, collaborative workflow with AI-driven insights.

Close Manager solution highlighting the AI-driven insight and task detail area for collaborative close workflows.
Oracle NetSuite exploration with a selected category connected to an AI summary and task detail.
End-to-end workflow

A workflow that gives finance leaders real-time financial data and priorities, so they can act on the right tasks throughout the month and save ~50 hours per month.

Learning

Highly specialized workflows require constant iteration and close collaboration with finance experts to understand how users work.